Cathedral Pandemic Practices


Friday, March 13, 2020 - Rome, NY

Marianne W. Gaige, Chairman and Chief Executive Officer issued a client communication sharing Cathedral’s response to the public health crisis related to the COVID-19 virus. In this letter she shares Cathedral’s precautionary measures to protect their employees and outlines their continued delivery of services.

The Senior Management Team meets regularly to ensure their preparedness, monitoring developments and implementing swift actions in order to have all four production facilities run at full capacity.

Marianne provided a summary of their contingency plans including:

Health & Safety – To help prevent the spread of the virus, we have imposed certain mandatory travel restrictions, remote working policies and enhanced visitor precautions. In addition, we have supplemented our normal cleaning services and formed a response team that meets and communicates regularly.

Business Continuity – Our production facilities in Rome and Deer Park, N.Y., Lincoln, R.I., and Orlando, FL, are operating normally and are following protocols from our Business Continuity (BC) & Disaster Recovery (DR) plans. We continue to conduct BC and DR testing to validate our readiness response. We have contacted our major suppliers and do not anticipate any interruption in our normal supply chain. Our paper suppliers have verified that their products are manufactured in North America, and they continue to operate without interruption.

Transportation – We continue to ship products to our customers without disruption. We are in regular contact with our carrier partners and are not experiencing any capacity issues.

“Cathedral is ready and available for any client communication or additional service that may be needed. We are committed to ensuring the safety of our employees during this time and will continue to provide updates periodically,” said Gaige.

To read the full letter please click here.

About Cathedral Corporation
Creating opportunity from technological innovation has always been an important part of Cathedral Corporation’s strategy. Cathedral began working with the U.S. Postal Service in 1916 supplying mailed offering envelopes to its church customers. Throughout its history, the company has grown and evolved to meet the changing needs of community and member based organizations with a collection of services including but not limited to the following: The Essentials® Suite (specialized set of services developed to handle critical communication needs), data management, direct mail, print production, digital solutions and fulfillment services. Cathedral prides itself not only on the quality of its products, but also the quality of its relationships. Known for providing a personalized experience focused on superior customer service, tailored products and commitment to quality assurance, Cathedral continually excels at positioning its customers for growth.
To learn more please contact Toni Schottenhammer at