Monday, April 19, 2021 - As we look forward to wider distribution of the COVID-19 vaccine, I want to share my continuing hope that you and all those you love remain healthy and safe.
Throughout the pandemic, our primary focus has been on acting in the best interest of our customers and our employees. We continue to take proactive steps across all of our locations and operations to protect the health and safety of all of our employees, as well as our customers and business partners.
All of Cathedral’s facilities have remained fully operational throughout the pandemic and we continue to process data, print, insert and mail products for delivery to customers in all states. Cathedral has multiple data centers and production facilities located in multiple states to ensure scalability, reliability, performance and business continuity. Although all operations remain at 100% capacity, our disaster recovery and business continuity plans make us fully prepared to handle any disruption, moving work between our facilities if needed.
Looking beyond Cathedral, we recognize the struggles the U.S. Postal Service is having, and have adapted our printing schedules and delivery procedures to make every effort to ensure timely delivery. We have also had occasional difficulty obtaining technical assistance to repair our complex machinery, and continue to work with our vendors to keep all systems in order.
We are deeply thankful that only a handful of Cathedral’s 220+ employees have contracted and recovered from COVID-19, while others have had to quarantine because of community spread. We have continued to limit access to our production facilities, with pre-access screening for essential personnel and all visitors.
All of our safeguards will remain in place as we move forward. Our disaster recovery and business continuity plans and policies are reviewed regularly by the senior management team and we will notify you of any material developments that could affect them.
Our team members throughout Cathedral remain ready to assist you and your organization with any print and mail or communication needs that you may have. Please don’t hesitate to reach out to your sales or customer service contact for any needs. Speaking for the entire Cathedral team, we remain committed to being your partner and working together in the days ahead.
We know that those within the Cathedral family, and among our partners and friends, have been touched by job losses, child care challenges and the general stresses of the pandemic. Know that you remain in our hearts and we remain committed to addressing the pandemic and moving forward as a community.
Please stay safe, and remain in touch with us,
Marianne W. Gaige
Chairman and CEO
To read the full letter please click here.
About Cathedral Corporation
Creating opportunity from technological innovation has always been an important part of Cathedral Corporation’s strategy. Cathedral began working with the U.S. Postal Service in 1916 supplying mailed offering envelopes to its church customers. Throughout its history, the company has grown and evolved to meet the changing needs of community and member based organizations with a collection of services including but not limited to the following: The Essentials® Suite (specialized set of services developed to handle critical communication needs), data management, direct mail, print production, digital solutions and fulfillment services. Cathedral prides itself not only on the quality of its products, but also the quality of its relationships. Known for providing a personalized experience focused on superior customer service, tailored products and commitment to quality assurance, Cathedral continually excels at positioning its customers for growth.